At Ev-me, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when using our ride-hailing services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information when you use our services:

• Personal Information: This includes your name, email address, phone number, payment details, and any other information you provide during registration or while using our services.

• Non-Personal Information: This includes data such as your location, usage patterns, device information, and app activity to enhance your user experience and improve our services.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: We use your personal information to process bookings, facilitate payments, and ensure the smooth operation of our ride-hailing platform.

• To Improve Services: Your non-personal data helps us improve our app, ride experience, and customer support services.

• Marketing and Promotions: With your consent, we may send promotional offers, updates, and news about Ev-me's services via email or notifications. You can opt-out of these communications at any time.

• To Ensure Safety and Compliance: We may use your data to verify identity, prevent fraud, and comply with legal and regulatory requirements.

3. Data Security

We take the security of your data seriously and use industry-standard encryption methods to protect your personal information. We store your data on secure servers and ensure that only authorized personnel can access it. While we take all necessary steps to protect your information, please be aware that no method of transmission over the Internet is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• With Service Providers: We may share data with third-party service providers (e.g., payment processors, cloud hosting services) who assist in providing our services.

• With Legal Authorities: We may disclose your information if required by law or in response to legal processes such as court orders, subpoenas, or regulatory inquiries.

• In Case of Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website and mobile app. These technologies help us understand how you use our services, customize content, and analyze trends. You can disable cookies in your browser settings, but this may affect your user experience.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can update your information by logging into your account, or you can contact our support team to request changes. If you no longer wish to receive marketing communications, you can unsubscribe from emails or opt-out of notifications at any time.

7. Children’s Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Ev-me
Email: evmeapp@gmail.com
Phone: +27639004725